Accessibility Statement

Our commitment

We want every guest to be able to learn about the property, check availability, and book a stay regardless of ability or the assistive technology they use. We are working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely recognized standard for web accessibility.

Ongoing efforts

Accessibility is an ongoing effort. We regularly review our website, work to improve the experience for all users, and apply relevant accessibility standards as the site evolves. We also welcome feedback that helps us identify and fix barriers.

Need help, or found a barrier?

If you encounter any difficulty accessing any part of this website, or if there is information you need in a different format, please let us know and we will provide the information or complete your booking with you personally:

• Email: stay@thewestwindhouse.com
• Phone: (619) 848-1543

Please include the page or feature involved and a description of the problem so we can respond as quickly as possible. We aim to respond within a few business days.

Accessibility of the property

We want you to be able to decide, before you book, whether the home meets your needs. In the interest of full transparency:

• The Westwind House is an older two-level home on a hillside lot. Guest accommodations are on the lower/main level of the house.
• The home has not been adapted for wheelchair access. It does not have accessibility features such as ramps, grab bars, roll-in showers, or widened doorways.
• Reaching the entry involves the outdoor paths and grade changes typical of a hillside property.

If you have specific accessibility needs, please contact us before booking. We are glad to answer detailed questions about any part of the home — steps at the entry, doorway widths, bathroom layout, parking, and interior layout — and can provide photos or measurements of any area on request.

You can always reserve by phone or email with the same rates, availability, and terms as booking online.

Third-party content

Some features rely on third-party services (for example, secure payment and identity verification). While we cannot control the accessibility of every third-party tool, we are happy to assist you directly with any step of the booking process that presents a barrier.